About The Microsoft Service Outage Problems

Outlook Problems

Microsoft Service Outage Problems

We have experienced occasional disruptions and problems in many of the Microsoft online services in the past couple of years. Where there were reports about Outlook problems affecting the webmail service users about a year ago, the newly launched Outlook webmail service went down for a few hours or days recently.

Of course, you can attribute these Outlook problems to the technical issues that Microsoft had to deal with when launching a new service. But, remember that the Outlook webmail service went through a testing phase and most of the Outlook problems and bugs were identified and fixed during this period.

That was many months ago and we all thought Microsoft has resolved all the issues in their network infrastructure. However, it happened again, this time affecting Microsoft Lync and Exchange users, the cloud-based Office 365 services that are widely used by corporate users around the world.

The service outage problems on these two services were reported on June 23 and June 24 respectively, which affected users in the North American region. The point here is that corporate customers were relying on these cloud services for facilitating their various business operations. Such unforeseen service outages affect their operations and many cannot afford to deal with that.

The service outage problems in Outlook webmail service, SkyDrive cloud storage platform, Exchange Online service, and MS Lync Online, has now dented Microsoft’s reputation quite a bit, at least, among corporate users, who were seriously struck by these issues. As always, Microsoft tried to downplay these issues by pointing out that it only affected a small number of users and they were able to resolve the problems in a few hours and so on.

Google Docs

Contact Outlook Support

Microsoft is facing stiff competition from tech giants like Amazon, Google, and many others in the online cloud service market. Google, in particular, is trying to eat into the Microsoft Office services platform with their Google Docs and Google Apps for Business cloud services. Such repeated cloud service outages from Microsoft will only help them expand their user base.

In addition, these service outage problems make the cloud service option look less practical than before. It might be a better idea to rely on your own IT infrastructure instead of subscribing to an online cloud service, which might just go offline unexpectedly. You can use the cloud service to save just your less important data.

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Repairing PST Files In Microsoft Outlook 2003

Outlook Repair

         Microsoft Outlook Express

Microsoft Outlook 2003 is a popular email client, which is part of the Microsoft Office Suite 2003. It is one of the oldest versions of Outlook that was popular among many. The email client is user friendly and flexible and hence most of the people preferred to manage their emails with the help of Outlook 2003.

Even though Microsoft Outlook was an effective personal files manager, there were issues with the same. One of the issues that make Outlook ineffective is the damage of the PST files. Another common issue is with the receiving of emails. In most of the cases, the email protocol called POP3 or the Post Office Protocol 3 becomes unresponsive. With the Ping application in Command prompt, Outlook repair is possible.


  • Click on the Start button and select the option Control Panel. For ease of view, click on Large Icons from the Category view.
  • Click on the option Mail and then click on Accounts. After clicking on the View Or Change Existing E-Mail Accounts Option, click on Next. Now double click on the Email Account, which opens a window with the list of email accounts.
  • Check the information in the field labeled Incoming Mail Server (POP3), located on the section for Server Information. You will find similar information like Pop.Example.Com, wherein in the place of example it will be the name of the Email Service Provider.
  • Now click on the Start button and open the Command Prompt by typing in the search bar as cmd. You would find the command prompt listed, click on it to open it.

    Email Service Provider

                 Outlook Pst Files

  • When the black window with a blinking cursor opens, type in Ping Example.Com and then hit Enter. In place of example, you need to change it to the name of the Email Service Provider. This is the command to check the responsive nature of the server. In case it throws an error labeled Request timed out, it means that the server is not responsive or down.
  • In such cases, you need to wait until the server comes up, which usually takes 24 hours. There might be several reasons like weather issues or maintenance problems. Keep checking if you are able to receive emails to test if the server is up and running.

This way you can perform an Outlook repair to resolve the issue of receiving emails. Contact our tech support desk for any further assistance.

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Outlook.Com Refreshed By Microsoft

Email In Outlook

        About Email In Outlook

Outlook.com is Microsoft’s email service similar to Google’s Gmail and Yahoo Mail. The software giant’s webmail service have been growing and gaining popularity steadily since its launch in 2012. Microsoft further intends to make Outlook.com a portal for advanced communication by integrating Skype and various social media accounts in it.

Microsoft recently introduced a set of advanced features for its webmail service. Three new features brought in include advanced rules, Undo, and in-line reply options. There are also some improvements brought to the inbuilt messaging functionality. It integrates messaging capability of social media sites like Skype, Messenger, and Facebook. All these refreshing changes can be seen when you send/receive email in Outlook. Let us discuss about the new features in detail.

Advanced Rules

The new Advanced Rules option gives Outlook.com account holders more control over how the emails are sorted, when it is filed in the application. Using the new feature, you can now create multiple actions (multi-action) and multiple conditions (multi-condition) rules. This helps to keep your inbox perfectly organized. There are optional conditions that include email tallying, constraints and ability to check read or unread status of emails as well.


To err is human. Anyone can accidentally delete something, move something, flag something, or do things unwittingly. This can happen even when you send email in Outlook or use various functionalities of the webmail service. So keeping thus in mind, Microsoft has incorporated this Undo option in Outlook.com.

If you are a Windows user, you might be familiar with the feature. This feature in the webmail service allows you to undo your mistakes for a range of actions including delete, categorize, flag, mark as junk, or move. For using this feature, all you need to do is click on the Undo button or use the CTRL + Z shortcut key combination on your keyboard.

Portal For Advanced Communication

          Email In Outlook News

In-line reply

This is an excellent addition in the program, which allows you to respond to an email in Outlook without going through the inconvenience of launching a new window. This is feature clearly saves you a lot of time.

Improved Messaging

Many Windows users hate the inbuilt messenger feature in the webmail service. Microsoft integrated Skype with Outlook.com last year, but the inbuilt messenger was not turned off. However, with the new improvements to Outlook.com, things have become different, and the messaging features are improved excellently.

These are a few of the changes made by the software giant in its webmail service, which surely make Outlook.com a better and viable emailing option.

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How To Repair Corrupted PST File In Outlook?

Outlook Repair

Outlook Repair Tool

Microsoft Outlook, the popular email client developed by Microsoft Corporation, uses an Outlook data file, known as PST or Personal Storage Table.All Microsoft Outlook related data (email messages and other Outlook mailbox items) is stored in this database file. The at times even Outlook, one of the most reliable and dependable email application software, stops functioning normally. This can be because your PST files have been corrupted, and because of that Outlook is now unable to access them. You need not worry, as Microsoft has Outlook repair tools to fix this problem. For Microsoft Outlook 2007, Outlook 2007 repair tool helps to repair the damaged or corrupted PST file. You can use the inbox repair tool (scanpst.exe) to resolve your PST problem.

Inbox Repair Tool or Scanpst.exe

Now, let us see what this tool is exactly and what it does. Normally, if you are unable to open your PST files (.PST) or you feel that your.pst data file is somehow corrupted, you need not worry, you can use Scanpst.exe, the useful Outlook repair tool known as Inbox Repair Tool for diagnosing and repairing errors or corruption found in the file. What it does is scan the .pst (and .ost) files, on the server that runs Microsoft Exchange. The basic thing the tool does is analyze or check that the file structure is intact. If there is any problem in the file structure, the tool then resets the file structure and then begins rebuilding the headers. This tool is automatically installed when you install Outlook.

You can repair the .pst errors using Inbox Repair Tool

  • First, you need to close any Outlook instance or program running in your system.
  • After that, you need to double-click on Scanpst.exe. It is usually located at C:\ Program Files\Microsoft Office\OFFICE12 in your system.

    Dependable Email Application

    Outlook Repair Help

  • Thereafter, you will see a bank field labeled Enter the name of the file you want to scan. In that filed you need to enter the name of the .pst file that you need to check. If you are not sure of the name, you can click on Browse… to search the file.
  • Then, you need to specify the scan log options. For that, you need to click on the scan log options, and the select the option you want.
  • Then click on the Start button for starting the scan process.
  • If there are errors, then you will be prompted to begin the repair process for resolving the errors.
  • Click on Repair.

This should fix your PST file related errors. If you require additional help on this topic, you may contact Microsoft or visit official Microsoft website.

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Remove Ask Toolbar And Its Registry Entries From The Computer

Ask Toolbar Removal Tool

                  Uninstall Ask Toolbar

None of us likes to use a slow browser. We want the web pages to be loaded quickly. So, what are the causes that lead to slow browsers? A virus issue, an add-on, an outdated version of the browser could all be a reason. Now, if you have an updated browser and your computer is protected from viruses, then the culprit might be a browser add-on. Even though there are many good add-ons, there are many others, which can make your internet browser respond slow. One such add-on is Ask toolbar. In this post, we will find out how to remove Ask toolbar from the computer.


In order to remove this toolbar, you may either use manual steps or go for Ask toolbar removal tool. In this post, we will find out the manual removal steps.


Removing from the computer

  • Open the Control Panel window from the Start menu.
  • Double-click and open the icon for Add or remove programs.
  • Choose Ask toolbar from the list of installed programs and click the option Remove.

Restart the computer once the removal process is over. Once the toolbar is uninstalled, it is advised that you clean the registry entries and files associated with the toolbar. For this, follow the steps below.

Removing registry entries

  • Open the Start menu and click the option Run.
  • In the Run window, enter regedit and click the button OK.
  • The above step opens the window for Registry Editor.
  • Press the Ctrl key and F together and this will open a small window with the title Find.
  • In the space for Find What, type Ask toolbar and click the button Find Next.
  • The above step will take you to the registry entry for Ask toolbar. Click the Delete button.
  • Repeat the above mentioned steps until all the registry entries related to the toolbar are removed from the computer.
  • Restart the computer when all the entries are deleted.

    Registry Editor

                       Delete Ask Toolbar

Removing files

  • Open My Computer window.
  • Double-click the C: drive to open it.
  • In the C: drive, locate the folder Program Files.
  • Under the folder Program Files, you will find folder for Ask Toolbar.
  • Delete it from the computer.

With the above steps, you can remove Ask toolbar from the computer. If you are unable to remove the toolbar manually, you may use an Ask toolbar removal tool to uninstall this toolbar.

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» Procedure To Repair Outlook 2007 Data File Errors
» Removing Ask Toolbar From Google Chrome


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